Rogerwilco is a multi-award winning, independently owned end-to-end digital customer experience agency. We exist to remove the friction in brands’ digital engagement with their audiences, no matter the channel or touchpoint.
We’re specialists
With
over 80 specialist Wilcos whose expertise span data science, strategy,
creative, content, social, website development, performance marketing and
Martech configuration, we service global clients from our offices in Cape Town,
Johannesburg and London.
We
believe subject matter experts do it better, which is why we actively encourage
on-the-job learning through our internship programme and continuous
professional development. Collectively, we hold over 250 vocational
certifications.
We
know our stuff, but we don’t just keep it to ourselves…
Sharing
is about giving back to the collective. Taking what enriches us and using it to
enrich the group.
And
what enriches us is knowledge.
When
we take what we know or what we learn and give it freely to uplift others, we
can help Rogerwilco, and our community, be the best they can be.
Our
Share Smart purpose ensures that…
Beyond
our structured training interventions, we upskill our specialists, and those
across the industry, by sharing thought leadership in the form of benchmark
reports, such as the annual South African Township CX report and the South
African Digital Customer Experience report.
Being
staff-owned means we can be just that little bit more agile. It also means
we’re inclined to care more - after all, when you have some skin in the game
you invest more into client success.
We
suspect these attributes contributed to us winning the FM AdFocus Digital
Agency of the Year award in 2021.
Uncompromising
curiosity.
The
passion to craft an outstanding narrative.
An
inherent need to deliver and do right for our clients.
You’ll
also pick up some pretty direct talking coupled with disarming transparency.
And
yes, our name does have a meaning.
Roger = we hear you and understand; Wilco = we’ll comply.