Who We Are
YOUKNOW is a team of digital professionals dedicated to making curious clients win, by enabling them to know - and interact with - their customers better, through technology.
We are the African distribution partner to the Brandwatch, GlobalWebIndex, Khoros, Hootsuite & Stackla, which helps brands and digital agencies know their customers better, through world-class Social Media Management, Digital Consumer Intelligence, and Market Research solutions.
We know Customer Expectations are at an extreme, all-time high. Our mission is to help companies improve what they know about their customers to make better decisions, and how they treat those customers.
YOUKNOW specialises in:
- Deep Social Media Insights, Research & Analytics,
- Social Media Customer Care,
- Social Media Marketing,
- Social Media CRM,
- Audience Intelligence,
- Market Research.
YOUKNOW operates primarily across Sub-Saharan Africa with clients in South Africa, Kenya, Nigeria and more.