Who We Are

At YOUKNOW, we didn't just adopt social – we were born in it, moulded by it. With over a decade of hands-on experience, we are the local experts in social tech. YOUKNOW brings you unparalleled expertise in implementing, onboarding, training, reporting, and managing your social platforms, no matter the where you are in your digital journey.

WE GUIDE. YOU GROW.

The right tech is a tool, but the right partner is an advantage. We do more than just implement technology- we deliver strategic guidance that makes it work harder for your business. We believe in being your partner at every stage of the journey. This expertise extends beyond social to other digital tools like omni-channel messaging, product analytics, and BI, ensuring you have a complete view of your customers and can deliver a truly unified digital experience.

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  We know Customer Expectations are at an extreme, all-time high. Our mission is to help companies improve what they know about their customers to make better decisions, and how they treat those customers.
  
  YOUKNOW specialises in:
  
  
• Deep Social Media Insights
• Research & Analytics
• Social Media Customer Care
• Social Media Marketing
• Social Media CRM
• Audience Intelligence
• Market Research

YOUKNOW operates primarily across Sub-Saharan Africa with clients in South Africa, Kenya, Nigeria and more. 

LOVED LOCALLY, BACKED GLOBALLY.

We have a long history of working with the best global tech solutions. You get the good stuff with the extra perks such as local support, billing in ZAR and B-BBEE level 1.

Our partners are:

• Brandwatch
• Hootsuite
• Audiense
• Rival IQ
• Domo
• Amplitude
• OneSignal
• Braze